Shipping Policy
Thank you for visiting and shopping at psychedelicBRANDz. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders made before 4:00 PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping is calculated and the charges for your order will be calculated and displayed at checkout.
|
Destination |
Shipment method |
Estimated shipping time 1 |
Shipment cost |
|
USA |
USPS |
2-5 business days 2 |
Free
|
1 Delivery delays can occasionally occur.
2 Shipping to Alaska, Hawaii, Puerto Rico, and unincorporated territories of the United States can take an additional 7 – 12 business days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
psychedelicBRANDz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
psychedelicBRANDz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Refund Policy
We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order, we are happy to take back the product and issue you a full refund of your purchase.
- Products can only be returned if they are still in their original condition and packaging. Used products, or products damaged by the customer will not be eligible for refund.
- Request your Return Authorization Number and by emailing support@psychedelicbrandz.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive a printable return shipping label via email.
- Upon the receipt of your package, your products will be examined, and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.